Core concepts
Patient Accounts
Note: To invite patients to view here
How to Merge Duplicate Patient Accounts
- Open the patient chart of the patient you want to remove.
- Click Details (located in the top left-hand corner).
- Click Edit.
- Under Status, select Duplicate.
- Choose the patient chart you want to merge into (this is the account you want to keep). Note: All data — including appointments, messages, notes, and more — will be transferred from the duplicate patient chart to the selected primary patient chart.