Labs Integration

We partner with Change Healthcare for electronically ordering labs. Through the Change Healthcare integration, you can order labs and view results in Avon.

Change Healthcare Integration

Prequisites

You must have account numbers set up with the labs (e.g. Labcorp, Quest) that you are trying to order from.

If you don't have account numbers set up yet, use the following links to contact the respective labs:

• Quest: https://www.questdiagnostics.com/healthcare-professionals/billing-coding/preferred-status/hcp-contact-us
• Labcorp: https://www.labcorp.com/contact-labcorp-account-representative

Steps

Your Avon contact will help get you set up in Change Healthcare. Send the following information to them:

• Address of your clinic headquarters
• Clinic fax number
• Clinic tax ID
• Contact name, email address, and phone number (this is the person on your team that's in charge of responding to any questions that Labcorp, Quest, etc. may have)
• List of all the providers you want to be set up with the ability to order labs. For every provider, make sure the following information into the providers' profile in Avon:
  • First and last name
  • Title (e.g. MD, NP, etc.)
  • NPI
  • Date of birth